Śląski Urząd Wojewódzki w Katowicach

 

IMPORTANT NOTICE ABOUT RESTRICTIONS IN THE WORK OF OUR OFFICE

 

From June 29, 2020 until further notice we introduce restrictions on the work of our office, Śląski Urząd Wojewódzki in Katowice, consisting of performing public tasks limited to those mentioned below:

1. The direct customer service in our office that require the applicant to appear in person is conducted only after a previously scheduled appointment by online reservation system http://rezerwacja.slask.eu. For the corresponding telephone numbers please refer to the information below, in the paragraph 1).

2. Our office provides services during the current working hours, including extended hours on Tuesdays.

3. In all cases the citizens can contact our employees by phone, e-mail or by post as well as via ePUAP (further information below).

4. All appointments arranged by March 15, 2020 by online reservation have been cancelled.

5. The appointments arranged by phone - scheduled from May 25, 2020 - are still valid.
6. The appointments related to legalization of stay in Poland scheduled from June 1st, 2020 by the Foreigners office in Bielsko-Biała  - are still valid. 
7. By the entrance to the buildings in Katowice (Jagiellońska St. 25 and Powstańców St. 41a), Bielsko-Biała and Częstochowa we provided dedicated inboxes, in which our customers can leave documents or informations (without confirmation stamp) asking for contact in the cases proceeded by our office.
8. The list of telephone numbers to our departments and their workers is available in the ADDRESS BOOK and the list of telephone numbers for arranging appointments is also included in the paragraph 1) below.
9. We kindly ask you to show up to your appointment no earlier than 10 minutes before the scheduled hour. Each person is required to cover their mouth and nose with a mask, a plastic visor, possibly clothing or parts thereof. We would like to inform that the body temperature will be measured at the entrance to the building.
10. Up-to-date information will be available on our website as well as in the notice board in the hall.

 

1) FOREIGNERS DEPARTMENT:
a) applications for legalization of stay in Poland
  • All appointments arranged until now by online reservation in Katowice and Częstochowa have been cancelled!
  • The appointments related to the legalization of stay in Poland scheduled from June 1st, 2020 by the Foreigners office in Bielsko-Biała - are still valid.
  • The foreigners whose online reservation for placing applications (fingerprinting) fell between March 16 and May 24, 2020 are asked to contact our helpline to scheduled a new date for placing their application:
  • The appointments for supplementing formal deficiencies (personal appearance and fingerprinting) for the foreigners who have sent their applications by post or left them in our dedicated inbox or who will do it after May 25, 2020 will be scheduled by our Foreigners Department in the accordance with the date the applications were submitted and then sent to the address provided in the application. Please wait for the letter from our office.

 

The appointments related to other cases of legalization of stay of foreigners and EU citizens can be schedules by phone or by online reservation system:

b) Information and consulting desk for foreigners

Katowice – only by online reservation system

c) residence cards

Katowice – only by online reservation system

Bielsko-Biała – only by online reservation system

Częstochowa – only by online reservation system

    d) applications for invitations for foreigners and their pick up, applications and documents pick up for European Union citizens and their families, applications for cash benefits for holders of “Karta Polaka”

    Katowice – only by online reservation system

    Bielsko-Biała – only by online reservation system

    Częstochowa – only by phone (tel. 34 378 20 61, 34 378 21 21, 34 378 22 84),

    e) documents supplementing for ongoing cases

    Bielsko-Biała – only by phone (tel. 33 813 63 36),

    Częstochowa – only by online reservation system.